Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
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End of Life Care

As Home Instead Senior Care is one of the UK’s most trusted providers of at-home care for older people, as our population grows and people live for longer our compassionate service is more and more in demand.

Over the years our services have evolved to meet the needs of more and more elderly people and this includes those living with life limiting disease and illness. We also recognise the need to support family members, allowing them to live well with their loved ones during the final months, days and weeks of their lives. 

We recognise and embrace national and local initiatives to enhance the quality of life of those members of our communities who are in receipt of palliative care. Our aim is to work in partnership with the ill person, their families and members of the health and social care teams to allow ‘a good death’ to be achieved.

The services provided by Home Instead can be delivered working alongside a local hospice or at home and our dedicated CAREGivers receive specialist training in End of Life Care. 

Our ethos is in complete accordance with the aims and purpose of the National End of Life Care Programme in supporting people to live and die well. We aim to treat each person as an individual, facilitating care with family and friends involved, according to the client’s wishes which in turn allows the client to feel in control of their life until they die. Our care continues after death when we support the family and friends until they feel able to stand alone. 

Free online tutorials for you

A version of our CAREGiver training is available for everyone.

Click HERE to go to our FREE online training programme

I just wanted to now take the time to give you some positive feedback regarding my Mum’s new (since Dec 2014) home care provider Home Instead. Michelle Thompson and her team in Blackpool have been outstanding since we first made contact with them and had our initial meeting to today when Michelle supported us in a meeting with Social Services and the Local Mental Health Team.  

 

They have delivered on everything they promised in such a way that my mum now sees them as “family” and not like strangers which was something she experienced with the previous care company. Michelle and her team have my Mum’s interests at the forefront of everything they do and I’m sure that this will be the same with all their clients.  

 

As I said I just wanted to take the time to give this feedback and if you would like any further information or detail please let me know. (the feedback portal on the website wasn’t working hence the email)

 

Beccy clients daughter letter to the CQC