The Barnet Team
Franchise Owners - Dale & Diana Bevington
Originally from Canada, Dale and Diana immigrated here in 1978 when Dale came to complete his Masters Degree in Industrial Design at the RCA in London. He then ran a successful industrial design company for 20 years before deciding on another direction. His fathers’ dementia and the affect it had on his family was a deciding factor in his next business move. Since then he has found how truly rewarding this work is and can think of nothing else he’d rather do.
Diana has a long working background in procurement and administration and was for several years Company Secretary of a multinational manufacturing company. Twelve years ago she established a consultancy providing bookkeeping and admin services before joining Dale at Home Instead.
They run Home Instead Barnet jointly, with Dale concentrating on building relationships and awareness in the community and Diana in charge of administration, accounting and payroll. They live in north London, have two adult children and a dog.
Care Manager - Sandra Wharton
While looking after my mother who was diagnosed with vascular dementia, I decided to become a support worker to give me the skills I needed to look after her in the best possible way. When my mother passed away I continued to do support work. I was then offered a permanent role as a Community Assessor for the elderly, children and their families. I found working in the care industry was continually rewarding because I found I was really making a difference.
After over 15 years in the care industry I was approached by Home Instead in Barnet and offered the role of Quality Assurance Officer and deputy Care Manager. The ethos and passion of the company was just what I was looking for, somewhere that recognised the value and importance of personalised, high quality care.
I am now Care Manager and responsible for making sure Home Instead Barnet is compliant and working in line with CQC requirements. I am now able to use my experience of leading a team, working in the community with both clients and CAREGivers and engaging them to achieve positive outcomes. As well as visiting new clients to carry out initial consultations, I continue to visit existing clients to deal with any queries or concerns. We have a great office team which I manage and wonderful CAREGivers who I support through their appraisals and supervisions and through continuing to visit them in the field.
Senior Field Supervisor - Janice Armit
After looking family members most of my life I started in the care industry in a residential home and loved the work. Almost 40 years later I still love it. I now have extensive experience in the care industry in many different care settings from Occupational Therapy to hospitals as a nursing assistant and paraplegic care. I also trained as a counsellor and even trained as a chef.
I have always believed in person-centred care, maintaining a person’s choices and lifestyle with dignity and respect.
I am very happy to be with Home Instead where I can implement the high standards that I believe in. I visit CAREGivers and clients to ensure both are happy, have all the support they need and that standards of care are being maintained.
Field Supervisor Sally Bradly
I joined Home Instead Barnet as a CAREGiver in August 2014 and then joined the office team as a Field Supervisor in May 2017. I have achieved Diploma Level 2 in Health and Social Care, with many opportunities available for further training and development.
As a Field Supervisor, I am able to support my CAREGivers to deliver the best possible service. My main role is to check client medication and ensure clients are receiving medication support if needed and that the CAREGivers understand their role in the medication regime. I now also mentor new CAREGivers once they complete their training, making sure they are comfortable in their role and giving them advice and support when they need it. I also conduct CAREGiver spot checks and visit clients for service reviews to ensure we continue to provide the highest standards of service.
I still provide care to our clients covering calls for holiday and sickness which always re-enforces the ethos of Home Instead, how important it is that we match clients to their Caregivers whilst providing a person-centred excellent quality of care.
Care Coordinator/Scheduler - Halie Wesson
I joined the Home Instead family in 2011 as a CAREGiver. In May 2014 I got married and had my second daughter then returned to work in December 2015 by helping in the office with general admin duties. I then moved on to supporting our Quality Assurance officer with client calls, CAREGiver supervisions and Support calls. In July 2016 I moved over to support the scheduling desk alongside supporting the quality assurance team. I took on the full time role of Care-Coordinator/Scheduler March 2017.
As the Scheduler I get to match CAREGivers with clients ensuring they are the right person for the role. To me it is not about plugging holes and filling shifts, it is all about providing a strong reliable person to build a relationship with our clients. The best part of my role here is knowing that our clients have a friendly face they know coming to see them every day to help them live as independently as possible. I find having been a CAREGiver with Home Instead I know how our CAREGivers feel out in the field so will always try to make sure they can reach me for a chat if needed.
CAREGiver Recruitment and Training - Patricia Okiyi
Prior to joining Home Instead in early 2015 I had worked in customer service, administration and training roles. I have always enjoyed roles that required a certain level of communication and interaction with those I am working with.
I started at Home Instead Barnet as the Administration and Finance assistant. I enjoyed working at Home Instead so much that I eventually got promoted to Training and Finance Officer where I was able to use by training skills. Two years in and I’ve been promoted again and I am now Head of Recruitment and Training. I am involved from the first telephone interview with a potential CAREGiver, through their full training, helping guide the mentoring process then continuing to be available to support them.
I enjoy working for Home Instead Barnet because of the quality of care we deliver to our clients and the way in which we value and support our CAREGiving staff.
Praneeta Chadee - Recruitment Administrator
Before joining Home instead I worked in recruitment, training and compliance administration for a Health & Social Care agency. I was dealing with various duties at the time allowing me to gain lots of experience dealing with both carers and clients. Working as a Compliance Administrator gave me expertise in document verification (visas, passports and many more). I also completed my NVQ Level 2 & 3 in Customer Service and ITQ Level 3.
In March 2017 I needed a change and found Home instead. I am really happy with all my new colleagues and I am happy to have brought my expertise to Home Instead.
Look forward working with Home Instead for many years to come.
Office Administrator Karen Adams
I joined Home Instead Barnet in May 2017. I have extensive administrative experience working in a variety of administrative roles including in the NHS and in extra care residential homes. I enjoy working in a care environment knowing that we are making a positive difference to people’s lives.
I work in the office as Receptionist/Administrator. My role is very varied from answering the telephone and greeting visitors to administrative and finance tasks. Everyone in the office is welcoming and friendly which creates a good working environment. I am also enjoying getting to know our caregivers and clients.
I live in Barnet and have 2 adult children and a dog.
Trainer (Alzheimers Disease and Other Dementias) - Joyce Barnard
Joyce is our Advanced Alzheimers Trainer. As well as understanding the very particular way we introduce CAREGivers to dementia in all its’ forms, Joyce brings with her very personal experiences. Joyce started with us 6 years ago as a CAREGiver herself. Her mother lives with Vascular Dementia and is one of our clients. When her father passed away, Joyce’s mother moved in with her and her family. She sees the real face of dementia on a daily basis and this adds to the experience she passes on to our CAREGivers.
CAREGivers - Our Team
We are very proud to have a priceless team of dedicated, compassionate and reliable CAREGivers, many of whom go above and beyond the call of duty to take care of our clients. These are people who really care.
If you think you could fill this role we are always looking for people with these qualities to join our team. Call Trish on 020-8446-7044 or email firstname.lastname@example.org and we can talk you through what we can offer you and what you can do for us.
Dear (CareGiver)I am so sorry not to have seen you again before Rosalind moved yesterday. I think she will be writing to you herself, but I would like to do so as well to thank you again for the kindness, care and friendship you have given her during the relatively short time that you have been part of her life. You made a huge difference, not only to her, but to Ruth and to me - knowing she was seeing you every weekday and that we could depend on your care. We all feel that you are a very special person. We were so lucky that you were the one who came to Rosalind's aid and we deeply appreciate all that you have done.Ms. J