Meet the team

the Team at Andover and East Wiltshire

Home Instead Andover & East Wiltshire CAREGivers

We have a fantastic small team of CAREGivers who come from many unrelated backgrounds such as; Teachers, IT, Police, Hair dressers, Homemakers, Retail, Housing, Military, Care, Administration, Business Owners, Masseuse - and many more....

Meet some of our CAREGivers in the picture below posing for 'world emoji day'.  

They are a diverse team with many interests including; 

  • they like to travel 
  • are musical
  • avid readers into an array of genres 
  • animal lovers
  • gardening
  • they can sew, knit and cross-stitch
  • enjoy socialising
  • model making 
  • swimmers
  • a love for cooking 
  • and some have many different languages under their belt 

We look for CAREGivers with character in order to get the best balance for our array of clients. 

#YouCanCare in Wiltshire!

Care Manager

Care Manager - Kelly Stalker

Hello, I'm Kelly Stalker, I have been in the care industry for the last twelve years and growing up, my Mum was a full time Care Assistant, which is where I started.  Since then, I have progressed to management, I have been a Scheduler, a Trainer and an Area Manager and now I am the Care Manager for Home Instead Andover and East Wiltshire. 

I have always in the past worked for companies where the majority of business is commissioned through the Local Authority. 

Joining Home Instead Senior Care as Care Manager is the job I have been waiting for. To find a company that focuses on quality as much as I do was not an easy task!  When I read all about Home Instead, their mission and ethos, I knew I had found it! I am very passionate about helping people and making a difference to the quality of their life and meeting their care needs.

I am also a Moving and Handling trainer and trained to teach Medication by the UKHCA.

I have been living locally for 10 years and have a young son who keeps me busy in my home life.

Director

Owner/Director - Nell Light

Hello, I am Nell Light.

Before opening Home Instead Andover & East Wiltshire, I spent 17 years in the Royal Army Medical Corps. This gave me a passion for serving others and a love for leading people.

The experience I gained delivering medical care in the most challenging environments taught me both that the highest possible standards are achievable in any circumstances but also that delivery depends on a workforce that are trained, nurtured and supported.

I am a Dementia Friends Champion and deliver Dementia Friends sessions on behalf of the Alzheimers Society to groups and organisations in the local community. I volunteer for Healthwatch Wiltshire and am a governor of a local school.

I am proud to support the mission of Home Instead 'to change the face of ageing' and I look forward to providing a first class service to our clients; to create local jobs for local people to care for local seniors and to help the community in which I live to become a great place to be an older person in.

Outside of work I sing in the Military wife choir, sail (enthusiastically), play netball (badly), swim, country sports and walk the dog with my husband and son.

Training

Trainer & Retention Officer - Emma Franklin

Emma is our jolly Trainer delivering our Insight and Assessment courses to our new CAREGivers.  Emma also co-ordinates all learning,  supporting the development of both new and existing staff.

I started working in the Care sector age 14, helping in a family friends nursing home. I continued working in various Care settings over the years including domiciliary, residential and hospital facilities. I have also worked in security and retail. I volunteered with the Air Training Corps, teaching teenagers all things aviation and military related. I also home educated our two youngest children for a year.

Emma has a large family, grandchildren and various animals.  Emma enjoys drumming, craft, knitting, quiz's, reading, history and genealogical research.  She is a shining star in the community outside of work and the perfect person to mentor and nurture our CAREGivers.
 

Quality Assurance

Quality Assurance Officer - Victoria Lewis

Victoria is the Quality and Assurance Officer who ensures that our CAREGivers are delivering the best possible care and that the clients are receiving the right care to meet their needs.

Victoria has a keen interested in health care, has been promoted from CAREGiving into this role to support other team members out on the ground and has been with Home Instead since October 2017.  Victoria grew up in Torquay and is an army wife, who enjoys shopping, swimming, reading, enjoys family life and can cross stitch.  

Admin, office

Office Co-ordinator - Michelle Ingram

Michelle is responsible for office admin, co-ordination and scheduling and is our key person to go to. 

I started out in Clinical trials and moved into admin after my first child, by the second child I was ready for a change and ran I my own cleaning company whilst re-training as a hairdresser for five years.  I moved into the Care industry last year with Enham trust and definitely prefer the Home Instead Way of working with and for our clients.

I have working dogs and horses and my own livery yard.  I very much enjoy country sports, socialising and working.  I sometimes find it hard to just stop and take a break and love a good party.

CAREGiver pouring sugar onto scales as elderly lady laughs
CAREGiver looking at a cook book with elderly lady