Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
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About Home Instead Andover & East Wiltshire

Welcome to Home Instead Senior Care Andover & East Wiltshire.

Home Instead Senior Care is a companionship based home care company which specialises in non-medical services that help older people to remain living where they are happiest and most comfortable. We cover Salisbury Plain, Devizes, Marlborough, Amesbury, Andover and surrounding areas. 

The owner, Nell Light, is dedicated to delivering a service that is built around the needs and aspirations of the individual client ensuring that they are able to continue living with the independence and quality of life that they deserve. This service is fully flexible and responsive to the inevitable changes that life brings thus supporting older people to live in their own homes for as long as possible providing a genuine alternative to residential care.

Home Instead understands the importance of spending time supporting the social and emotional level as well as getting the necessary 'jobs' done. We provide a fully bespoke service which takes into account not just our client's needs but also what they want and who they are. Our clients and CAREGivers are then carefully matched ensuring that elements such as hobbies and interests are taken into consideration. Our visits are not rushed allowing our CAREGivers to to form a close relationship with their client. Home Instead understands the importance of continuity, our aim is to have the same CAREGiver visit every time and we introduce all of our CAREGivers so we never send a stranger.

Our CAREGivers are carefully chosen for their empathy and nurturing qualities; their caring and respectful approach to the elderly as well as their reliability and common sense. In addition to all the normal security checks and training, our staff undergo additional training in specialist areas such as Alzheimer's and other forms of dementia. Home Instead firmly believes that quality care can only be provided by a contented and supported workforce.

The work our team carries out has a positive impact, not only on the people we look after but also their families. We will only deliver services that we would be happy for a member of our own family to receive, thus providing family & friends the peace of mind that comes from knowing their loved ones are being cared for with dignity and empathy.

Whether you or your family member requires significant levels of support or just someone to pop in on an occasional basis, we would be delighted to provide you with assistance. Please contact us on 01672 556300 and we will talk through the options available to you.

Nell Light
Home Instead Senior Care
Andover & East Wiltshire
CAREGiver assisting client with phone
  • UKHCA Registered

"My CAREGiver is wonderful and we get on really well." AW Nov 2017 

"Pete is amazing, he is the tops, he really is superb, like an angel without wings." SW Nov 2017 

"My CAREgiver is everything I could have wanted for my dad and a great match." LW Nov 2017

"My CAREGiver is like a long lost friend and I love the fact that he shakes my hand." RW Nov 2017

"Mum is so happy with Jan and is enjoying the chats and laughs that they have, all is working perfectly." CB May 2017

"I have been a warden here for 7 years and in that time have had many different care agencies come to help look after some of the ladies at different stages, but I wanted to tell you that you are by the far the most caring and professional care company that we have had." EH Jan 2018 

"Pam was deeply kind and empathetic throughout and was also deeply kind to me when my mother died. Pam was very sweet and tactful at this distressing time and she established a lovely rapport with my mother."  EF Feb 2018

"My father was blessed to have had such amazing care at home.  Your experience and calm, especially at the end was invaluable Pam, great gratitude." SL Feb 2018  

"Your service has been brilliant and I wouldn't hesitate to recommend Home Instead to family and friends." AF Mar 2018