Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
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The Altrincham & Sale Team

Owners - Alan Savage and Lucy Gill

Owners - Alan Savage and Lucy Gill

Alan was attracted to the ethos of Home Instead after seeing how Home Instead can make a real difference to people’s lives, providing dignity and independence for any person who wishes to remain in their own home. Also, in being able to provide employment opportunities in the community, they aim to employ only specially chosen individuals to ensure the best quality is of care is delivered.

Alan’s role is to build relationships & look for opportunities for Home Instead to contribute to the local community whilst managing the business side of the company.

Lucy balances her family life and her responsibilities in the business working 4 days a week as the marketing, recruitment and rention support.

Alan and Lucy have two young children, Joe Jack 6 and Isabella-Rose 2 . They understand how difficult it can be for family members to balance their working lives with also trying to provide support to their family, young or old.

Jo Ball

Jo Ball

Jo Joined Home Instead in June 2016 as our Operations Manager.

Previously Jo worked for the Master Franchise of Home Instead for 6 years as a Quality Support Manager. During this time, Alan and Lucy were able to build up a great relationship with Jo and were very excited to be able to bring her into the Altrincham and Sale team on a permanent basis.

Jo has a wealth of experience working in social care and shares the ethos and values of our company; in fact, now Jo has also taken on the role of Registered Manager for the services we provide. 

" I joined the Altrincham office as I had spent 6 years seeing how committed Alan and Lucy are to the community. I truly believe that we make a difference to the lives of the people we provide support to and am proud to be part of the team"

Mark Robinson

Mark Robinson

Mark joined Home Instead in August 2017 as our Service Coordination Manager to lead the resource allocation team and support key business administration, finance and service delivery functions.

Focusing on strategic planning and process improvement, Mark brings a wealth of corporate management experience, having worked as Customer Service Manager for 12 years with RAC Motoring Services followed by 10 years with Aviva Insurance as Resource Planning Manager.

Mark is raising a young family and lives locally in Ashton on Mersey where he performs voluntary work for a Community Amateur Sports Club, where he has held the position of Honorary Club Secretary for over 20 years. 

“Having worked for large companies, it’s great to now be part of a family owned and growing business which provides such a rewarding and fundamental service to the local community.”

Karen Cassidy - Deputy Care Manager

Karen Cassidy - Deputy Care Manager

Karen has worked at Home Instead for 4 years as our Deputy Care Manager, She holds an NVQ - level 4 in Health and Social Care and has gained 20 years of care experience with a wide variety of people in various settings.

Visiting Clients, Introducing CAREGivers and Training new recruits are just a few of Karen’s main roles.

Karen said “I get to meet some amazing people on a daily basis. I work with a fantastic team of people that all have a passion for providing high quality care and really believe that we make a real difference to the lives of our clients. It doesn't get much more rewarding than that!”

Karen truly believes It’s one of the best jobs she has ever had!

Kim Yearsley Team Leader

Kim Yearsley Team Leader

Kim found Home Instead in the summer of 2014, starting out as a CAREGiver working evenings and weekends to fit around being a new mum. With over 7 years’of experience in care, the last 3 years has seen Kim enjoying the CAREGiver role at Home Instead and achieving her NVQ Level 2 in Health and Social Care and is currently completing Level 3. This has enabled Kim to progress within Home Instead, proving to be an excellent Team Leader looking after our Sale based clients and CAREGivers.

 

 “This is the most rewarding job I have ever done. I feel that working in my local community and seeing clients or family members, has helped me to have the understanding I need to give the clients the care they want”

Laura Muldoon -Team Leader

Laura Muldoon -Team Leader

Laura joined the Home Instead Team in May 2017.

Laura currently lives in Hale and has worked in the care sector for around 11 years in a variety of different roles. Starting off as a pantry assistant and then assisting people living with dementia, alongside this Laura attended South Trafford College as a Health Care Cadet gaining 2 years’ experience on the wards of Trafford General Hospital. 

Laura added “I adore elderly care and have found over the years that caring for others has brought me a lot of joy and job satisfaction.”

Latterly Laura has also provided senior care at client’s homes whilst progressing with her NVQ 5, somehow also finding time to supported her Gran’s care too!

Laura will be working alongside Karen and Kim as a Team Leader with support from Sue Cartledge.

Rebecca Whiting

Rebecca Whiting

Rebecca joined the Home Instead Senior Care (Altrincham) team in Oct 2012.


Her role is to co-ordinate and maintain schedules for our clients and CAREGivers.  This ensures that CAREGivers are compatibly matched with clients and that the benefits of 'continuity of care' are achieved.  Her role is key in ensuring both clients and CAREGivers are happy with the service.

Rebecca lives locally and has always enjoyed working in the care and customer service industry.

Liz Rhodes - Recruitment Manager

Liz Rhodes - Recruitment Manager

Liz joined Home Instead Altrincham in March 2015 as Recruitment Manager.

Liz joined the team to increase the number of fantastic Caregivers working for us, in line with the growth of the business.  With over 15 years of recruitment experience, mainly working in the boutique and 5*hotel environment, Liz has high standards and expectations therefore matches very well to the ethos of Home Instead.  Passionate about finding the right Caregivers for our lovely clients, Liz is one of our "faces" of Home Instead Altrincham; she also goes out networking in the local community and is looking forward to meeting you!

Liz lives locally in Sale Moor and plays an active part in her community whilst raising a young family.

Jane Forshaw Trainer

Jane Forshaw Trainer

Jane initially joined Home Instead as a CAREGiver before becoming our trainer, which gave her real-life experiences, and the ability to recognise the importance of delivering relevant and realistic training in Janes’ current present role as our Trainer she said

“I feel privileged to able to make a difference to all of our carers by equipping them with skills and knowledge in their training to provide highest quality services. Therefore, I believe that as part of the team that I make a difference to and help to meet the needs and wishes of every one of our clients.

Jane worked for several years in a residential home for the elderly providing a daily schedule of physically and mentally stimulating activities. This experience showed Jane importance of including people in activities, for their health, sense of identity and wellbeing. The induction training inspires caregivers to constantly be on the lookout and to grasp every opportunity, to encourage their clients to engage in relevant and appropriate activities. She says

“I consider myself very fortunate to be able to say that I really do enjoy my job”

Jane Shaw - CAREGiver Supervisor

Jane Shaw - CAREGiver Supervisor

Jane join Home Instead Altrincham and Sale back in 2014 as a CAREGiver, working alongside her Supported Learning role at Trafford College. With Jane's career history majoring in a supportive caring environment (for over 21 years!), We asked Jane to join the office team and develop a new role for Home Instead as a CAREGiver Supervisor, she is proving to be a great help and support to our CAREGivers developing their skills and knowledge.

“I really love working for Home Instead and being part of a great team – we all work together to make sure we give excellent care to our clients, that’s our aim – best company I have worked for, love it!”  

Suzanne Cartledge Senior Caregiver

Suzanne Cartledge Senior Caregiver

Suzanne joined us in May 2014 as a CAREGiver, with a wealth of knowledge, having previously worked in a Health Care environment for over 10 years caring for the elderly.

Suzanne and her husband have always lived locally and moved to Timperley in 1994 where their 2 children grew up. Now the children have left to further their careers, Suzanne has more time to dedicate to her work at Home Instead. Excelling as a CAREGiver we were delighted to offer Suzanne an opportunity to develop her skills as a Client Care Supervisor, in which Suzanne supports our Team Leaders with their clients out in the community. 

“Working for Home Instead has given me the opportunity to be part of a fantastic team that is committed to supporting older people to stay in the comfort of their own homes, which I really feel is invaluable’

Angela Moore Senior Caregiver

Angela Moore Senior Caregiver

Angela joined Home Instead as a CAREGiver in 2015, were she has constantly proved to be conscientious caring and loyal to her clients. We were all delighted to offer Angela the role of Senior Caregiver, working alongside Karen Cassidy.

Angela said to us...

“Being welcomed into client’s homes to offer support to them and their families during what is often a very uncertain and scary time is an absolute privilege. You meet so many wonderful and interesting people, it really does not feel like a job. We have such a great team of carers and office staff who I really do believe make a huge difference.”

 

Join Our Team

Join Our Team

If you are interested in joining our team of CAREGivers we are always on the lookout for caring and compassionate individuals.  

 We have day time hours available but expect each CAREGiver to work some peak hours which are early mornings/evenings and weekends. It is such a rewarding role, you would be matched to your client(s) and the professional bond that you build is incredibly rewarding.

 

To find out more about becoming a CAREGiver please call our office team on 0161 8701136

 

  • UKHCA Registered

Home Instead is enabling Enid to be where she most wants to be, in her home…you understand her and adapt to unpredictable moods and allow her to feel safe. Her carers see her as a person and give her time, time that others in different pathways of care are denied.

We were glad to overlap with Barbara and witness her kind attention to Enid and know that she now allows herself to be washed. The house was clean and fresh and being kept.

Home Instead are remarkable…professional care and homely kindness.

So to you, Michelle, and Barbara and Karen and others thank you for all you have done this year.

 

Hilary