Senior Fraud Protection

Helping seniors stay safely at home

Scammed: It's the word no family carer wants to hear when it comes to a vulnerable loved one

Home is where an older person should feel the safest. Scammers, however, have found a way to invade the secure lives of seniors by targeting older people's post, the internet and telephone, as well as unsecured documents.

The growing incidents of scams involving older people is putting many seniors at risk, threatening to strip them of their assets, their independence and their trust.

Our aim is to raise awareness of the risks facing older people so that we can do everything we can to prevent these distressing and devastating crimes.

That's why the Home Instead Senior Care network hosts regular Senior Fraud Protection public education presentations which can help family carers to understand the risks to their loved ones and the signs to look out for.

Specific topics covered:

  • Financial Abuse Tactics
  • Top Scams Involving Seniors
  • Top 5 Reasons Why Seniors Are Targets
  • Impact Of Crime On The Elderly


Print the reminder checklists and place them by the phone, next to the computer, and on the desk - places where your family member can refer to them quickly if they receive a questionable or suspicious contact.

Partnership with National Trading Standards Scams Team

Home Instead Senior Care is the first provider of its kind to team up with the National Trading Standards Scams Team to provide access to certified training for its CAREGivers. If you are worried about your loved one but cannot always be there, our CAREGivers can step in to give you peace of mind and keep a constant look out for signs of scams, fraud and suspicious activity.

Scam-trained CAREGivers - our Scambusters - pass a rigorous online test to verify their level of skill in recognising scams and advising the elderly on what to do next.

Our work with National Trading Standards (NTS) gives Home Instead Senior Care access to agencies such as local Trading Standards, Royal Mail, whose primary aim is to identify and disrupt the work of criminals behind mass marketing scams.

We are able to report suspicious activity directly to NTS and through this partnership, Home Instead Senior Care will play an important role in helping to tackle scams affecting our clients.

Home Instead Senior Care also supports the work of Think Jessica - a national charity which works to raise awareness of scams and provides support to victims and their families. Think Jessica was set up in 2007 by Marilyn Baldwin, OBE, whose mother Jessica, suffered for several years at the hands of fraudsters.
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The Home Instead Senior Care network is dedicated to helping older people stay safely in their homes. If a family member is living alone and needs an extra set of alert eyes and ears, then contact your local Home Instead Senior Care office.

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