The Huntingdon Team
Cheryn Rook - Owner
I have worked with disabled people for over 20 years. I started my career visiting and training deaf and deafblind people how to use specialist braille and large print equipment. I then worked for a large national charity for deaf people delivering training and support to deaf, deafened and deafblind people in their own homes and went on to manage all outreach activities in the East of England. Most recently I have been working for a local disability charity, training and managing volunteers to support disabled people in the community.
I have always been passionate about helping and supporting others to have the highest possible quality of life and retain their independence.
I decided that I wanted to make a real difference to people’s lives by starting up a high quality home care service. After researching the care industry I discovered that only Home Instead Senior Care shared the same high values as myself, by providing a reliable service that focuses on the individual, their needs and requirements. I am proud to be a part of that service.
Jeannie Burch - Care Manager
I have been working for Home Instead Huntingdon since January 2018 but have been involved in Health and Social Care sector for 26 years. In that time I have gained experience and knowledge in all aspects of care delivery including Person Centred Care, End of Life, Dementia and complex care.
I am committed to respecting the rights of clients at all times, promoting privacy and dignity and remaining to be independent throughout their lives.
I have a good understanding of the needs of people who require care and support in their own home and the provision of home care services in line with best practice and an understanding of the high principles of high quality person centred care and support and non-discriminatory care practice.
I am really enjoying being a part of a team who share my values of delivering high quality care to their clients.
Zena Betts - Operations and Training Manager
I have worked in the care Industry for over 15 years and in Care Management for the last 10 years. I believe passionately in delivering personalised care and came to work for Home Instead initially as a CAREGiver so that I could spend time with my clients delivering quality care. I now work delivering training to our new staff in the skills and knowledge required to deliver our unique one-to-one service and support existing staff with their development in gaining new qualifications and training in health and social care.
Kerry Skinner - Care Coordinator
I have been the Care Coordinator for Home Instead Huntingdon since January 2018.
I started working delivering care for another company and was soon promoted to a Care Coordinator with them.
When I first saw the advert and came in to meet Cheryn for an interview I was impressed with the Home Instead ethos of delivering personalised care and I am so pleased to be a part of a team who makes such a difference to people’s lives on a daily basis.
Zoe Brewster - Field Supervisor
Prior to working for Home Instead I worked in a variety of roles including childcare and supporting adults to achieve qualifications in Health and Social care. In June 2015 I commenced work as a Caregiver with Home instead, a role which I enjoyed and found very rewarding, supporting clients with their individual needs.
I was promoted to Supervisor in May 2016. My role now includes visiting new Clients and completing Care Plans, ensuring that Clients are happy with our service by undertaking Service Reviews and Quality Assurance visits. I also support our CAREGivers, delivering advice and guidance about their roles and delivering training/shadowing visits and introductions to our clients as required.
Jackie Brown - Field Supervisor
I have worked in care for approximately 20 years and commenced work with Home Instead as a CAREGiver in February 2017. I really enjoy working for an organisation who really cares, only doing a minimum of one-hour call at a time so that clients have the same CAREGivers on a regular basis and can build up a relationship.
I was recently promoted to Field Supervisor which I am really enjoying. My role now includes visiting new Clients and completing Care Plans, ensuring that Clients are happy with our service by undertaking Service Reviews and Quality Assurance visits. I also support our CAREGivers, delivering advice and guidance about their roles and delivering training/shadowing visits and introductions to our clients as required.
My mother has dementia and lives in the Cambridgeshire area. She has got worse over the last few years and we have had to increase the care package quite a lot recently. As a family we have had a difficult time getting the care right from different agencies over the years but my mother now has an excellent service from Home Instead.
What makes it excellent is the care taken over delivering exactly what is on the care plan and doing so in a personal and compassionate way. My mother forgets most peoples names these days but she does remember the name of Jane one of the CARGivers who has built a lovely rapport with my mum. I believe she has done this by taking the care of the little things, like tone of voice, getting on the same level as my mum, making eye contact. When there is time she reads to my mum which is something she loves.
All the care has been good, particularly noteworthy was the time that Jane was off sick and the manager rang me to check that it was ok if she personally went to introduce a new worker to my mum. So the management of the care package and communication with family has also been good and able to react to changing needs. Its a relief to have found a care team able to respond to my mum's needs and work flexibly with myself and my family.SH