Joanna & David Moore - Franchise Owners

I left University with a degree in Mechanical Engineering and have always worked in industries where excellence in quality was standard. From University I worked specifying equipment to be used in chemical plants and then moved on to work for Rolls-Royce & Associates designing pressure vessels for nuclear propulsion on Navy Submarines. I then made a move into textiles working as Operations Director and Quality Manager for a company manufacturing combat clothing and work wear in large numbers and sourced from both Eastern Europe and the Far East. I spent my time flying the world, ensuring that both the quality and delivery requirements were met. Whilst I have seen a lot of the world including the Great Wall of China, I eventually decided that there had to be more to life than spending my time in an Airport lounge!I then made a life changing decision to buy a franchise and use my experience and skills to make a difference to people’s lives. I am very much a “hands on” manager and enjoy networking with my local community and building relationships.My role is to manage and grow the business, which I do on a day to day basis. I am there to support my staff and Caregivers and ensure that we maintain and continually improve our operation to achieve the best possible outcomes for our Clients. I am very proud of what we have achieved to date.

Michele Bushell - Registered Care Manager

I have been with Home Instead Senior Care since 2007 and I can honestly say it has been the best career decision I have ever made. Prior to Home Instead I worked 15 years within the Telecommunications Industry in a management capacity. After having my third child I decided I wanted a change to move away from the ‘corporate world’ and into Social Care. I had previously worked as a Caregiver whilst at University and had found it to be a very rewarding role.I have NVQ 4 in Health & Social Care. I manage a team of 8 office staff and 80 CAREgivers. I find my role very satisfying, it is rewarding to play a part in enabling clients to live their lives as full and independent as possible. My role involves assessing and understanding the needs of clients, working alongside them to ensure client outcomes , aspirations, goals and priorities identified by clients are met.It is important to me to ensure that all our caregivers are trained and have the relevant qualifications and skills to provide excellent care, therefore, we offer an extended induction and training program. I love the ethos of Home Instead Senior Care , I love the challenges brought to me each day, it can be busy and demanding  but I can honestly say I wouldn’t change it for the world.

Mark Bushell - Staff Coordinator

I have been with Home Instead Senior Care just over 1 year and I can honestly say it has been the best career decision I have ever made. My role at home instead is to ensure that all of our Clients are allocated their ideal companion to meet their needs. Whether this is Personal Care, Companionship, Home help or even a combination of these, matching the right CAREGiver is the most important part of my responsibilities. As well matching our clients with CAREGiver skills I also take into account suitable personalities based on feedback from our Care Management team.Once CAREGiver suitability has been established I allow the appropriate traveling time between calls to ensure our CAREGivers arrive on time and stay the full length of time.Another key aspect of my role is to ensure all of our CAREGivers have appropriate hours of work to match their availability whilst keeping their travelling time down to a minimum. This is achieved by keeping CAREGivers as local as possible to their home.My background combines over 20 years of managerial and customer service experience which has enabled me to make a success of my role, which although at times is demanding but also very rewarding when I help to make a difference in improving the quality of lifestyle to all of our clients. I have not looked back in my twelve months at Home instead and now look forward to the future in what promises to be exciting times for our company and the quality of care we deliver.   

Melannie Hamilton - Recruitment and Retention Coordinator

I have recently joined Home Instead Senior Care as Recruitment & Retention Co-ordinator. This was quite a challenging career move for me having come from such an extensive secretarial/administration background, but with the training and support from Home Instead it wasn't long before I was confident in recruiting and retaining excellent Caregivers who are providing high quality care and services to our clients.

Training is not only an integral part of the induction process at Home Instead, it is on-going to enable us to gain the knowledge and skills required to provide the highest quality care to support the individual needs of each client.  Home Instead have supported me with various courses including Manual Handling – Train the trainer.

I joined the office team as 'Recruitment & Retention Co-ordinator', as I thought this presented an excellent opportunity to put all my skills and experiences to good use, within a setting that I have become extremely passionate about.  I am responsible for the recruitment and induction of all our Caregivers, including interviewing potential candidates, training, sourcing their six references and ensuring they are CRB checked.  I also support our Caregivers when they begin working for us, to ensure that they are competent, confident and feel happy in their role, enabling them to deliver exceptional quality care to our clients.

Home Instead Senior Care go that extra mile to ensure customer satisfaction and I am very proud to be part of such a dedicated and professional team.    

Suzanne Weaver - Community Development Officer

I am delighted to have recently joined the Home Instead Senior Care Team as Community Development Officer. As Community Development Officer, my role enables me to develop relationships within the Stockport and Tameside community. It will give me an opportunity to meet people and introduce them to the services of Home Instead Senior Care. 

Prior to Home Instead, I worked for Age UK Tameside for 14 years.  I held two different roles whilst at the organisation. My most recent  role was as the Community Falls Co-ordinator. The project’s goal was to reduce the number of falls suffered by older members of the community. This role enabled me to reach older people from all areas of the community in relation to falls prevention and I was able to help and assist them in preventing falls in order to live a more active independent quality of life.  It was a very rewarding job and I got a lot of job satisfaction from it. 

I enjoy networking, sharing knowledge, learning and meeting new people. I am very passionate about the work I do as I like to make a real difference to individual’s lives. Working for Home Instead Senior Care will allow me to transfer my knowledge, skills and experience and spread the word that there is a personalised quality service available to all adults across Tameside and Stockport, which will enable people to lead a better quality of life.

Stephanie Hulme - Senior CAREGiver

I joined Home Instead in July 2012 after working in several Care homes over a period of 13 years.

I have been a Senior Carer for the past 10 years and have obtained many qualifications in this time, including N.V.Q 3 in Care and N.V.Q 3 in Management Principles.

Moving from care home work to domiciliary work was a very big decision for me as working in a care home environment is all I’ve ever done, however, joining Home Instead Senior Care is the best career decision I have ever made.

I was recently promoted to Senior CAREGiver and joined the Office Team on a part time basis. This role is perfect for me as it allows me to be able to still go out and about in the community, visiting clients, carrying out QA’s and service reviews, supporting CAREGivers and completing spot checks and observations. This enables me to highlight any areas of concerns in the community and deal with them effectively and efficiently ensuring a high standard of care to all our clients, whilst helping to ensure all our CAREGivers are happy and continually motivated to deliver a high standard of care.

I live in Cheadle with my fiancé and young son. We also have a hamster called Snowflake who is very much part of the family. I enjoy reading all kinds of different things, mainly books. We watch quiz shows as a family, which can become quite competitive! I really enjoy spending quality time with my son on a one-to-one basis as this doesn’t happen often! I hate spiders and large birds.

Connie Murray - Administration Apprentice

I have recently joined Home Instead Senior Care as an Admin Apprentice. I have got to know everyone so well here and so quickly and to work with such dedicated people is fabulous. Everyone has been fantastic to me and I have to say I have learnt so much from everyone working here at Home Instead. I came here from college looking for full time work, as getting a full time job was difficult for me. I wish I had done an Apprenticeship sooner!

I have a bit of a background within Health and Social Care, I studied a Health and Social Care Diploma at school and I did work experience within a Health Care company, doing Admin and Secretarial duties. I also have family members with medical backgrounds which also helped me to get this Apprenticeship. I will gain an extra qualification through my apprenticeship which will help me with future careers. I will gain a Business Admin qualification which is a great bonus as well as working for a fantastic company.

I have to say, working for Home Instead Senior Care has given me so many opportunities and I’m gaining so much experience. My job role varies too which is what I like, I can be in the office one day and then out and about the next, I do enjoy my job. I feel so honoured to work for such a dedicated and professional company, when it comes to care everyone works together when dealing with any problems or concerns and everyone has the heart to care and to be a part of such a dedicated team. I hope to be a part of Home Instead for years to come. 

Our CAREGivers

We are very proud to have a priceless team of dedicated, compassionate and reliable CAREGivers, all of whom go above and beyond the call of duty to take care of their clients. They are chosen for their wide ranging and diverse backgrounds and skills. They have good life experience and above all, empathy for vulnerable people in life. These are people who genuinely care about the people we support.

If you think you could fulfil this role, we are always looking for people with these qualities to join our team. Call Mel our Recruitment Coordinator on 0161 491 2929 and we can talk you through what we can offer you and what you can do for us. Alternatively, email: mel.hamilton@homeinstead.co.uk