Mark Greatbatch

Hi I’m  Mark Greatbatch the Franchise Owner of Home Instead Senior Care here in Sawbridgeworth. I have been delivering Care services in the East Herts area since 1996 when I left the Royal Navy. During that time I have worked very closely with all manner of agencies at both local and national levels in pursuit of excellence in the delivery of service. Home Instead has allowed me to refocus the type and style of service being delivered to a much more personal and relationship driven service which very firmly places our clients at the centre of everything we do. I have worked at every level within a care organisation which has allowed me to experience first hand what it feels like to be on the front line. The Home Care sector is a very special place and one where things need to be done the right way without fail. I feel very privileged to be a part of it and I hope that we really do touch the lives of the people we provide our services for. 

David Bassett

Hi I am David Bassett, Business Manager for Home Instead Senior Care here in Sawbridgeworth. My role includes the managing of the day to day running of operations; overseeing the CAREGiver interview and selection process, payroll, and HR, as well delivering all our in-house training. I have worked in the social care sector since 1996; in nursing homes, local day centres as well as working at our local regional college as an NVQ assessor.

My previous roles have meant working closely with people who are suffering with mental health problems such as, Alzheimer's, those with learning difficulties and the elderly. I am very passionate about my role and will always ensure that our CAREGivers deliver exemplary care to all our clients. I have gained my NVQ level 2 and 3 in Social Care and am working towards NVQ 4. I am a trained trainer in moving and handling and many other areas and gained Bronze status as an Alzheimer’s Society Approved Trainer in 2011. In July 2012 I was shortlisted as a finalist for the ‘Internal Trainer of the Year’ award as part of the Hertfordshire Care Awards.

I am committed to ensuring that we build a fantastic team to provide the highest quality of care for our future clients and their families, giving peace of mind for all concerned. We can guide you through the difficult decisions that need to be made when looking for care and help you decide if care at home is the route you should take.

Alison Boggas

Hi I’m Alison Boggas, I’m the Care Manager at Home Instead. I have lived in Sawbridgeworth all my life and it is nice to be able to work with, and be part of, my local community. I have worked in domiciliary care for the past eight years. I have my NVQ level 2 and 3 in Social care and I have completed my Registered Managers Award (RMA). I have also studied in several other areas including: MS, Parkinson's, Dementia Care, Palliative and end of life care. I am also a trained trainer in moving and handling. I am very passionate about care and the way that it is delivered and I have a great team here in Sawbridgeworth. To us, it is personal.

Zoe Taylor 

Zoe recently joined the office in Sawbridgeworth as Staff Scheduler.  Zoe’s past work experience involves working for the NHS for over eight years.  Zoe co-ordinates and maintains schedules for our clients and CAREGivers focusing on their consistency of carers, compatibility and continuity.

Zoe’s role is key in ensuring both clients and CAREGivers are happy with the service. Zoe is involved in meeting and understanding the interests and personalities of our Caregivers commencing at induction training.  She takes a keen interest in all new clients to enable her to understand the background and activities that clients enjoy and what support they would like from their CAREGiver when they are together, this ensures the smooth beginning of a relationship, one of trust and honesty between client and CAREGiver.

Zoe lives locally and has qualifications in Business Admin NVQ Level 3 and is also a qualified Reflexologist.

Laura Speller 

Hello my name is Laura I'm the new Recruitment and Retention Coordinator  I've worked in the care sector for over fifteen years after studying City Guilds in community care. Over the years I’ve worked with in various care setting in residential care day care and domiciliary care in the community.

I have experience working and supporting varied client groups, and have watched many changes to the care sector over the years. To me it is paramount that each client is treated with dignity and respect. Receiving “A Person Centered" service, ensuring their needs and wishes are met, enabling them to remain as independent as possible. I will make a difference to people’s life and am committed to the team at Home Instead Senior Care. I will continue to ensure that I deliver the utmost high level of support and care to our clients the CAREGivers work tirelessly in the community on a daily basis, and I look forward to supporting them to continue the fantastic work they do to continue to strive to make a difference.

Zoe Sharpe 

Hi, my name is Zoe Sharpe (Senior CAREGiver), I enjoy what I do and the people and CAREGivers I work with, especially since I became a CAREGiver  with  Home Instead in Sawbridgeworth and since September 2012 I have became a Senior CAREGiver. We all make it our personal aim to provide the best care out there and there is always help at hand if it is needed. To me caring is a passion and I love what I do! It makes me feel that I have been able to give something back to the community that has done so much for me.

Barry Waddington 

Hi Barry here, I'm one of the  Senior Caregiver for the Sawbridgeworth office, I have been working for Home Instead Senior Care for three years now. My role as  a Senior Caregiver is to support the Care Manager and new Caregivers into their roles and making sure that we deliver a high standard of care to all of our clients.  

Our CAREGivers

We have a fantastic team of committed, professional, reliable and compassionate CAREGivers. Many of our team draw on their own personal experiences to encourage, assist, and stimulate our clients over a wide range of daily activities that help improve their quality of life and help maintain as much independence as possible. Home Instead's ethos is to 'change the face of ageing' and it is with extreme passion and commitment that we are here in your local community. We are always looking for people with these qualities to join our team. If you feel you have what it takes to be an exceptional CAREGiver please call Laura on 01279 721443 or email info.sawbridgeworth@homeinstead.co.uk to find out more.

Vicki Smith

My name is Vicki Smith (Admin Support). I really like working for Home Instead Senior Care. I really enjoy working here in the office. My dream is to work in the office and I do lots of jobs here such as making tea and coffee. All the staff in the office are nice, great people to work with. I enjoy it very much and I do photocopying, washing up and drying the cups, listening to interviews and it is a really great and lovely office. Sometimes I do cleaning in the office and I really like working with David and Mark. Alison and Louise are great to me because they keep me company all the time. I would like to have 2 days working on Wednesdays and Fridays at Home Instead. I really like filing work and I am really happy working for Home   Instead. I want to learn more about the company Home Instead Senior Care and I really like working hard. Home Instead is a great company to work for in the office.