Quality Care in Oldham and Saddleworth

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SOCIAL CARE NEWS PROGRAMME
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If you’re looking for the best care and support, to enable you or your loved one, to remain safe, independent and happy at home, we think you’ve come to the right place.

In November 2016 the Care Quality Commission (CQC) rated our service as ‘Outstanding’ following its inspection. We received the rating, the highest possible from the CQC, for the quality of our service and it ranks our company in the top one percent of homecare providers across the whole of England. It also makes us the only registered care service in the Oldham area that has been awarded this rating.

The CQC report gives particular praise to the genuine care shown towards our clients by our caregivers. The inspectors stated in their report that: “The service was extremely caring. Feedback from people was unanimously exceptional, with people confirming they were treated with compassion, patience and respect by staff who had built mutually trusting and meaningful relationships with them.”

Mick Sheehan, Managing Director, says about the service “We’re not a care company; we’re a company that cares. Our visits are always at least an hour which means caregivers have the time to truly get to know their clients and form meaningful relationships with them. We’re thrilled to receive an outstanding rating from the CQC – it’s a real testament to the dedication of our caregivers and management team for the companionship and quality of life they give to clients on a daily basis.”

The full inspection report can be read by following the link on the left hand side of this page.

Our Home Instead office, based on High Street in Uppermill, covers Saddleworth, Oldham and the northern part of Tameside (Ashton, Stalybridge & Mossley areas). We opened our doors for business on 1st April 2009 and at the time of writing this we have supported more than 560 clients, delivered 180,000 hours of care, currently employ a team of 55 staff, have won 2 national awards, received 4 excellent CQC inspections, had no concerns raised about our service and have received numerous thank you’s and praise for the support we’ve provided to the local community.

We offer a range of services and support, from basic home help, through to 24/7 palliative care. We specialise in Alzheimer’s and Dementia support and all our staff are highly trained and well supported by a management team with a wealth of experience.

Although the bulk of our clients are elderly, we also support younger adults with a variety of different needs. Each client is an individual and is supported as one. So it doesn’t matter if you’re 29 or 92, you will receive all the attention to detail needed to ensure that you’re supported to the best of our ability.

Please have a look around our site for further information on our team, local news, what people say about us and an extensive (but not exhaustive) list of services.  If you’ve time, we encourage you to take a look at our multimedia brochure and our Social Care news programme.

Thank you for visiting our site.  If you have any questions at all, please don’t hesitate to get in touch.

The Oldham and Saddleworth Home Instead Senior Care Office is part of a global network of more than 900 locally owned and operated offices

Jenny & Mick Sheehan
Home Instead Senior Care
Oldham and Saddleworth

An excellent, caring service. Management and care staff were superb. Service provided was far in excess of that expected.

- Geoff W (Nephew of Client)