The top home care providers in England have been revealed in a "league table" based on compliance with the Care Quality Commission’s essential standards.
Home Instead Senior Care has been revealed as the top performer in Laing & Buisson’s analysis of CQC performance, with 97.8% of the 109 branches being fully compliant with core standards covering; care, safeguarding, staffing, management & respect for service users.
Laing & Buisson, who compiled the table by comparing over 8000 home care branches across the country, is the UK’s most highly regarded provider of information and market intelligence on the independent health, community care and childcare sectors.
Managing director of the Saddleworth & Oldham branch said “this is great news and proves that getting the basic day to day operations right, combined with good old fashioned customer service is clearly the winning formula’” Mick added “Home Instead’s mission statement ‘to become the UK’s most admired care company through changing the face of ageing’ is becoming a reality”
In line with national acclaim, the Saddleworth office has just had their report back from their annual inspection (1st August 2013) and they’re pleased to say, that for the third year running, it was excellent. Below are just a couple of quotes from the report which were made by people who have used the service:
"extremely satisfied. They choose very suitable people who are thoughtful, helpful and kind."
"Very committed and caring"
"I can't speak too highly of the care"
"very impressed by their punctuality and flexibility"
“all [the care workers] have been top-notch"
To view the Laing & Buisson report please click here: http://www.laingbuisson.co.uk/MediaCentre/PressReleases/HomeCarepressrelease2013.aspx
To download the full CQC inspection report for Oldham & Saddleworth please click here: http://micksheehan.livedrive.com/item/11aaf9a7c6fc495eb18f94414d3dd26b
If you would like any more details about Home Instead please call 01457 874566.