What People Say About Us

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As his Granddaughter said, after only one week of care visits, 'I feel that we are getting some of Grandad back'- Mrs H - Nottingham

The care and attention Dad is receiving,has enabled him to regain a sense of time and purpose, and given us, his family,some peace of mind after a confused and worrying period for us all.- Mrs H - Ruddington

I would like to say a big thank you to Nick and his team for all the help and support you have given over the last few weeks. I have been greatly impressed by the standard of service that you have given, which has taken a lot of the pressure from me. I can't thank you enough.- Mrs H - Burton Joyce

In the last few difficult months of my mother's life she was given dignity, respect and all the time she needed with her personal care to ensure she stayed at home with my father for as long as possible. She was truly cared for and in her last weeks that care and support extended selflessly to my father and myself. My father is now enjoying the support of the same Caregiver - praise indeed for him!- Mrs G - Gedling

My father-in-law was struggling with his day to day life, due to ill health, and was relying more and more on his sons and their families. The families have their own difficulties, disabled children, ill spouses not to mention work. After initial reservations, we arranged for Home Instead Senior Care to attend, we are very impressed with their professionalism and great attention to detail. The girl who first came was really nice and put us at ease. We now have a regular lady and she is absolutely fantastic. Nothing is too much trouble even on days when my father-in-law is grumpy, she is still happy and smiling. Mr father-in-law is very settled and very well looked after. It gives us all peace of mind to know that if we unable to call in someone is looking after him and this for us is invaluable.- Mrs F - Cotgrave

Home Instead has made a big difference and taken a lot of pressure off everyday tasks. Her present Carer has a very good relationship with Mum and anticipates her needs well and is very caring.- Mrs M - Nottingham

It was a great relief to find Home Instead through recommendation. They have really lived up to their promises and helped us a great deal. My father is happy with the care and support he receives, given at the times that suit him.We are very grateful for their friendly, professional approach and to know Dad is being so well looked after and supported.- Mrs T - Carlton

Home Instead Senior Care have been very caring, respectful and professional in meeting all my needs. My CAREGiver has always arrived promptly, at the mutually agreed time, and has always been very conscientious in all she has done. I have no hesitation in recommending Home Instead Senior Care.- Mr W - Radcliffe on Trent

My son and I would like to thank you all for a super service, we are very impressed and if we should require help again then I would be calling on your services again. The reason for needing your services was that my husband's carer was going on holiday and I couldn't manage on my own. The cover we had worked really well. My husband and his carer, Holly, got on exceptionally well. We were able to keep his regular routine which made a big difference to us all. Once again thank you very much for all your help.- Mrs H - Bingham

Problems with previous care providers were that carers did not turn up on time and on a few occasions did not turn up at all. Senior members of staff did not seem at all bothered. Home Instead listened to my needs. We receive regular contact with staff to ensure their services are being executed correctly. We appreciate their time and efforts and like the fact we receive one carer and that a good relationship can be achieved, unlike our previous provider who sent someone different almost every day. Nothing is too much trouble for Home Instead.- Mr H - Bingham

Sarah the CAREGiver has really been good, my mum sings her praises and say what a lovely person she is.- Mrs B - Aukland, New Zealand

Thank you for your service, Sarah is a gem.- Mrs I & Family - Cotgrave

The service has been friendly and efficient. My mother is very comfortable with the care she is receiving.- Mr P - Wimbledon

Home Instead has been brillant. We were very wary of getting outside carers but you exceeded all our wildest expectations! Mum has loved the carers,and you have been calm, efficient and flexible.- Mrs P - West Bridgford

Mum broke her arm, needed help dressing, was forgetting to eat and taker her tablets. Home Instead Senior Care relieved all the problems we were having. The carers are wonderful and Jo & I have been completely happy with them, their warmth and their flexibility. Home Instead & Nick, the Care Manager, are always easily accessible - no answer phone needed and always either answer promptly or call back immediately. Home Instead far exceeded our expectations of home care. We have and will continue to recommend Home Instead Senior Care.- Mrs B - West Bridgford

We called in Home Instead when things were getting difficult for our elderly parents living in their own home. Dad was getting physically frail and trying to look after our Mum who had dementia. Home Instead gave us peace of mind at least on the days the Carer visited and helped with all sorts of daily tasks. The Carer continued to be a friend and companion to our Mum when Dad sadly passed away.- Mrs F - Uttoxeter

Finding reliable and sympathetic carers for my mother was the number one priority. The staff and carers at Home Instead Senior Care met those requirements. It was clear from the outset that they wanted to provide the right level of care for my mother and they were accommodating in achieving those goals. The carers provided were understanding and sympathetic to mother's needs. Lovely Ladies and fantastic job.Thank you.- Mr P - Wimbledon

In the short period of time that Home Instead have helped care for my elderly Mum, we have found their Carers kind, helpful and attentive to Mum's needs. Thank you- Mrs E - Stanton on the Wolds

Home Instead Senior Care staff are kindly, caring and very efficient. Many Thanks- Mr H - Keyworth

My daughter was in hospital, I wanted company, someone to help me, walk my dogs and just be there. You've done a wonderful job.- Mrs R - Whatton

A pensioner myself, I was struggling to cope with my 92 year old mother from morning until night. Home Instead spend 1½ hours every day Monday to Friday in the morning to wake her, dress her and give her breakfast. The carer also spends a couple of hours twice a week with my mother to enable me to go out with peace of mind. I now have a carer whom my mother adores. I cannot fault her care and Home Instead are in constant touch to check we have no problems.- Mrs D - Lowdham

Mum wasn't eating and we were unable to make sure mum had a meal everyday. After being admitted to hospital we had to put a care package in place before Mum came home but Mum refused to be assessed by Local Services. We wanted to ensure Mum had contact with someone daily, was having a dinner daily and her medication.The Home Instead Senior Care service works very well for all of us and runs smoothly. We feel the service is excellent. Mum is far happier and has gained weight and she looks forward to seeing Sarah daily.- Mrs M - Cotgrave

My daughter and I would like to thank you so much for the care and friendship you gave my mother in her final months. A special thank you goes to Carolyn, Elaine and Sophie, as well as their tender care, they brought an added interest to her days. Mum loved reminiscing about the past with them- Mrs D - Nottingham

I felt I had to write to commend Mum's care generally and, in particular, Laura with whom Mum has developed a lovely friendship that is making such a difference to her life. Laura takes the concept of 'care' to another level. It is clearly so much more than a job for her and we would like you to know how much we appreciate her efforts in what is, for us, a heartbreaking situation. Laura is well-trained and professional but also full of heart. Well done for finding her!- Mrs M - Chesterfield

Thank you all so much for your wonderful organisation and loving care which you gave to my husband whilst I was away. I was able to go away and not worry about anything, knowing that he was in very good hands. We have the best carers anyone could have and I am always very grateful to all of you.- Mrs M