"We have used other companies and they told us what we needed, we had no say in the matter. It's a lot different now we have changed to Home Instead, they treat us like the individuals we are and ask us what we want"
Mrs S. Ainsdale
"I'm very pleased with Home Instead. They are really excellent with my 94 year old mother. They are always punctual and they are the first company to keep sending the same person. I would definitely recommend them." Mrs M. Nottingham
"I was amazed that they could be so flexible with care and support. They really do assist you with exactly what you want" Mrs P. Client

What people say about us

Home Instead has given my husband and I a whole new lease of life. Senior care is a very good description of Home Instead. My CAREGiver has been the amazing daughter I was never fortunate to have. The care manager has given generously of her time and expertise when I needed it most. My CAREGiver anticipates my every need and I seldom need to ask for anything.

- Mrs H, Client

I would highly recommend Home Instead with confidence, everyone I came in contact with was friendly, caring and compassionate. It's more than a job to them. Nothing is too much trouble for them. My sister always looked forward to their visits and thought of them as friends. Thank you for bringing a lot of pleasure into her life.

- Miss P, Client's Sister

I am delighted with the care I am given. Nothing is too much trouble and work is done with a cheerful and friendly attitude.

- Mrs I, Client

I love my visits from my CAREGiver and miss her if I don't see her. We have a lovely time together and she always makes me laugh. We are now going for daily walks and really enjoy that time. Thank you.

- Mrs L, Client

I cannot tell you how much you and the girls have meant to us over the last three years - you made life so much easier for dad and I - I really don't know what we have done without you. You've always been there for me, above and beyond your remit I'm sure. I've made good friends with you all, and the girls really have been like part of the family; you are lucky to have such wonderful staff.

- Miss R, Client’s Daughter

I consider myself very lucky to have these kind, caring, helpful ladies. Makes life easier to cope with being on my own. Nothing is too much bother for them. They are always cheerful, which goes a long way. What more do I need to say 10/10

- Mrs L, Client

Home Instead are great. Mum wouldn't be at home without the help and care from the staff. They have formed great relationships with mum and I feel we have the support we need from Home Instead. They have proven to be a genuine and caring company that we can trust and rely on.

- Mrs T, Client’s Daughter

I feel very confident about the care Dad gets. The Caregivers all have a genuine interest in his well-being and support him in a way that gives him maximum decision making. Issues with Dad's safety and well-being are highlighted promptly. We would highly recommend the professional, competent and caring service.

- Mrs M, Client's Daughter

The ladies are very helpful. It is nice to know they are coming and I know what time they are coming. They are reliable and life is so much better for me knowing they will be here on a daily basis.

- Mrs K, Client

"I appreciated all the help, care and friendship shown by all the members of your team, the trips out and the companionship."

- Mrs J, Client

The personal attention I received was first class with my Caregiver arriving so very promptly each morning. The less personal duties were well beyond my expectations and very much appreciated. Prior to my caring period, I was somewhat reluctant to have strangers in my home. At the end of my caring session, I felt that I had made a very trustworthy and caring friend to whom I owe sincere thanks for the great help I was given

- Mrs H, Client