At-home care company, Home Instead Senior Care in Luton is delighted to announce the appointment of business operations manager, Lorraine Massey.
Lorraine has known Home Instead owner Maria Collins some time as the pair worked together in the public health sector for over 15 years. Lorraine was interested to learn more about Home Instead when Maria set up the Luton office in summer 2011. She felt so strongly that she wanted to assist the team with their mission to enable older people to live independently in their own homes, that she began volunteering at the office for one day a week. When the Business Operations Manager position become available, Lorraine jumped at the chance to apply.
Lorraine comments, “I was really excited about the opportunity to become the business operations manager for Maria. Home Instead is so dedicated to providing a personal and high-quality service to older people, and I wanted to help them with this mission and give something back. I myself have an 82 year old father and my siblings and I are lucky enough to be able to look after him ourselves. However, if for some reason he became unable to manage living alone, I would not hesitate to recommend Home Instead. I think that is when you know you are working for the right company, when you would recommend them to your own family!”
Having suffered from Breast Cancer herself, which is now thankfully in remission, Lorraine is an active member of the Breakthrough Breast Cancer Genetics Advisory Panel. She also writes various columns for women who have suffered from Breast Cancer to offer advice and support throughout their fight with the disease. In her spare time she enjoys spending time with her son and has a busy and fulfilling social life.
Maria comments, “Lorraine is a great friend, a hardworking colleague and inspirational lady. I consider myself very lucky to be able to welcome her as part of the team and I know that her caring and compassionate nature will fit perfectly with our ethos here at Home Instead.”
Home Instead’s services are tailored to the needs of individual clients and range from companionship, meal preparation, light housekeeping, post-discharge care, personal care, medication reminders, shopping and errands. The service is available 24 hours a day, seven days a week.
For more information on joining the team or on the services provided, please call the Luton office on 01582 433749 or visit www.homeinstead.co.uk/luton
