Our Team

Luke worked in banking and in the telecommunications industry for 12 years before becoming a Home Instead Senior Care franchise owner. He was attracted to the ethos of Home Instead after seeing how Home Instead can make a real difference to people’s lives in their own homes, as well as providing employment opportunities in the community. His role is to build relationships with local providers and organisations; look for opportunities for Home Instead to contribute to the local community and to manage the business side of the operation.

Luke and his wife Ann-Marie have 2 young children so understand how difficult it can be for family members who have to work but also have a loved one who needs support and care throughout the day.

As the Care Manager Tyson is responsible for the wellbeing and welfare of the clients and the CAREGivers.

Tyson has gained over 10 years knowledge and experience in a variety of different care settings such as care homes, alcohol addiction services and homeless services. He recently managed a supported house and three community support projects of 52 service users who were experiencing varying degrees of mental health issues.

As the Care Manager, Tyson is responsible for the smooth running of the care services. His role is to ensure that the welfare and wellbeing of each client are prioritised by Home Instead Senior Care York.

Tyson was attracted to Home Instead due to its firm belief in the independence of the individual where familiar surroundings are vital to improved health and quality of life.

Jennifer initially started working for Home Instead York as a CAREGiver but soon afterwards joined the office-based team as staff co-ordinator. Her role is to coordinate & maintain schedules for our clients and CAREGivers, focusing on their consistency, compatibility & continuity.  Her role is key in ensuring both Clients and CAREGivers are happy with the service they receive. Jennifer has a degree in Community & Public Service Management.

Charlotte started work as a CAREGiver whilst studying at York St John University and subsequently joined the team as Recruitment and Retention Co-ordinator. Charlotte’s role involves taking CAREGivers right through the robust recruitment process.  She plans and implements recruitment drives, conducts interviews, and carries out all related administration which includes gaining six references and applying for an enhanced criminal record disclosure for each successful applicant.  Lisa then coordinates training dates for each CAREGiver to attend the in house induction training.