Our Team

Paul has been involved with Home Instead Senior Care since it first began operations in the UK in 2005.  Having helped Home Instead successfully establish itself as a national provider of care, Paul took the decision to open his office in Newcastle under Lyme to fulfill his desire to provide exceptional care for older people in the local area.  Paul has seen how Home Instead can make a real difference to people’s lives in their own homes, as well as providing employment opportunities in the community.

Previously, Paul worked within the communications industry for twenty-five years and has been married to Sandra for 26 years, they live near Eccleshall.

Anne Johnstone is the Registered Care Manager for the Newcastle under Lyme office.  Anne brings over 15 years of experience and expertise in various care roles including residential and domiciliary settings.  Anne manages the selection, training and matching of our CAREGivers so each Client receives the support they desire.  Anne also has day to day responsibility for the wellbeing and welfare of our clients and CAREGivers, whilst ensuring the delivery of the services we provide meet the requirements of our Clients and their families.

Since joining Home Instead, Anne has decided to broaden her NVQ III qualification and has commenced training for her NVQ 4 in Leadership and Management of Care Services.  Anne lives in Swynnerton and has been married to Ian since October 2008.

Our CAREGivers are the lifeblood of our business.  We recruit a diverse range of people who have a passion to help older people live independently.  All CAREGivers are employed by ourselves, (we do not use agency staff) and are chosen for their empathy and enthusiasm in caring for people.  Each CAREGiver undertakes an enhanced criminal background check and successfully provides six references (3 personal and 3 professional).  All our CAREGivers complete our extensive and award winning training programme prior to working with our Clients and are fully CRB checked and insured.  We take pride in providing a compatibility match between our Clients and CAREGivers wherever possible and will always personally introduce our CAREGiver to the Client at their first time of meeting.

We are always seeking exceptional people to become CAREGivers, please contact our office for further details.