Local lady Symone Salwan has opened a Tunbridge Wells, Sevenoaks and Edenbridge office of Home Instead Senior Care in order to provide at-home care for people living in Tonbridge, Sevenoaks, Tunbridge Wells and her own village of Edenbridge. Following a traumatic experience trying to find suitable at-home care for her grandmother, Symone is determined to ensure that no-one in the area ever has to struggle with this issue again.
Her new office opened its doors in Tonbridge this week and Symone, whose background is in management consultancy, is thrilled to be able to offer a high-quality service to local residents. After learning about Home Instead from a friend who has since also taken the opportunity to open her own branch of the company, Symone was inspired by the Home Instead’s ethos of providing the best home care available.
Symone commented: “My grandmother was a wonderful and fiercely independent woman. When she had a fall, she was taken into hospital and suffered with delirium – a temporary condition that was sadly misdiagnosed. On returning home, she would start recalling everything as normal. However, we had to rely on poor quality at-home care and never felt anybody tried to understand her needs. She was advised to admit herself to a community hospital for respite care for a few days until we came down to visit, and tragically she never came out.”
Symone has learnt the hard way how upsetting and distressing it can be to struggle to find the right kind of at-home care and is passionate to ensure this is no longer a problem for anyone living in the area. As Home Instead makes a minimum service call of two hours and matches Caregivers thoughtfully and carefully to clients, the company prioritises a personalised service and treats all of its clients with the utmost dignity and respect.
Symone continued: “My grandmother would not have had such a traumatic experience had the option of good quality at-home care been available, such as the care offered by Home Instead. If I can stop one person going through what my grandmother experienced then I will feel it will have been worthwhile.”
Symone loves spending her spare time with her family as she has a 1 year old daughter called Kishi and is expecting another baby in January. Her partner Graham is a musician and will be touring the UK with his band in October.
Home Instead Senior Care is an innovative company which is looking to change the way care is delivered in the UK and is rapidly building a reputation as one of the UK’s leading care companies. Their service is tailored to the needs of individual clients and ranges from companionship, meal preparation, light housekeeping, post-discharge care, personal care, medication reminders, shopping and errands. The service is available 24 hours a day, seven days a week.
For more information on joining the team or on the services provided, please call 01732 759854 or visit www.homeinstead.co.uk/tunbridge wells, sevenoaks & edenbridge
Photo caption: Owner and director of Home Instead Tunbridge Wells, Sevenoaks and Edenbridge - Symone Salwan